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The most comprehensive online glossary of insurance terms from Cape to Cairo and possibly beyond. Any word or term used in the insurance industry that's left you scratching your head? No problem, you will find the definition here.

Format:   Video
Level:   Introductory
Duration:   4m 23s

Security is a basic human need.  It is hardly surprising, therefore, that the roots of today's insurance industry can be traced back into antiquity.  Welcome to the History of Insurance. Some 2000 years before the birth of Christ, merchants in the Babylonian Empire were repeatedly falling victim to robbers on their long travels through inhospitable regions. 

Infographic
Business Interruption insurance covers the loss of profit/revenue or rental suffered following an interruption to the business as a result of a fire or machinery breakdown. This is a visual one pager summarising business interruption insurance.

Format:   Video
Level:   Introductory
Duration:   10m 15s

Insurance principles guide the conduct of insurance.  In this video we cover indemnity, average, subrogation, proximate cause, contribution, good faith and insurable interest.     

Infographic:   

Risk is a set of circumstances with a possibility of loss that cannot be completely controlled or perfectly foreseen. Risk can be transferred to insurer in exchange for a premium. This infographic is a one page visual summary of the concept of risk.

Format:   Video
Level:   Introductory
Duration:   4m 36s

A claim is one of the key times that the insurer can make a favourable impression on the policyholder. It is probably the moment of greatest expectation, referred to by marketers as the moment of truth.  This video provides an overview of the claims handlers role in the bigger picture.